Watch Out! 3 Window And Door Supplier Red Flags

Watch Out For These Red Flags

If A Window And Door Supplier
Seems Fishy, They Likely Are

Whether you need new Tri-State area windows and doors for new construction or your very own home, choosing a supplier is a big decision.

But here’s the issue – It’s hard to tell the difference between a reliable supplier that cares and one who’ll inevitably let you down. After all, they all say the same things:

• “We deliver on time.”
• “We offer fair prices.”
• “We always communicate.”
• “We use manufacturers you can trust.”

Ultimately, you don’t know if you can trust a company until after you place your order.

Well, we’re here to help you choose.

Sure, we want you to choose Rockman Windows and Doors, but only if you’re 100% confident that we’re the right choice.

Here are areas to look closely at when you screen us and every other Tri-State window and door supplier you consider.

Red Flag #1: Vague Window And Door Quotes

Suppliers are excited to receive your call, and they don’t want you to choose someone else.

Unfortunately, this often impacts your window and door quote. Many suppliers want to be the first to send a quote. So, they rush and inevitably make mistakes. For example, they may:

• Not include certain levels of the home (i.e., the basement)
• Write down a lower quantity than you need and want to order
• Put the wrong manufacturer and style in your quote (i.e. basic model rather than the luxury model you want)

If you don’t notice these mistakes, you’ll see a low price and think, “Wow, that’s a great deal.”

Until you’re hit with price hikes after the project begins. In other cases, you may receive your delivery and find out it’s not sufficient, leading to MAJOR delays.

At Rockman Windows and Doors, your quote is accurate. We may not be the cheapest, but we’re really good at what we do, and guarantee a thorough and accurate quote every time. Your quote includes itemized sales tax and delivery costs, so you know exactly what you’re getting and for how much.

Red Flag #2: Low-Quality Products

Above all else, you have to make sure you receive quality windows and doors. If a supplier shows you a catalog and tells you to choose a style you like, that’s not enough. Instead, you need to ask the tough (and specific questions), such as:

• Who is the manufacturer?
• What material are the windows and doors?
• If there happens to be an issue, who do I call?
• How will the windows and doors look after they are installed?
• How long has your retail company been a dealer / supplier of certain brands?

Also, look at their warranty. If you’re not fully confident in your coverage, keep shopping. Our “no loopholes” warranty ensures you don’t have to pay if a mistake occurs with your order.

And, ultimately, you need to see the windows and doors in action. That’s why we offer a state-of-the-art showroom for you to visit any time. You can see precisely how your windows and doors will look after installation.

Red Flag #3: Lack Of Experience

We make the order process simple for you.

But behind the scenes? We’re juggling a lot of tasks that not every supplier is willing or able to do.

Between the shop drawing phase (with multiple rounds of revisions), coordinating with manufacturers, catching potential challenge areas and errors that customers never even know about, etc., a lot is happening. And you need a window and door company that has proven experience handling the entire process from start to finish.

Otherwise, your supplier may become overwhelmed and make critical mistakes or oversights.

No matter how knowledgeable a new window and door provider may seem, experience to go along with that knowledge is beyond essential.

And, at Rockman Windows and Doors, you receive a company that has “been there, done that.” With 250+ years of combined experience on our team, we’re here to ensure your order goes without a hitch every time.

Red Flag #4: Bad Reviews (Or No Reviews At All)

Last but not least, check their reviews. Reviews are a powerful way to screen a company, and they serve as a preview of your experience. After all, past experiences are fantastic predictors of future outcomes.

For this reason, we list our reviews directly on our site. You can also “Google” us as well. We encourage you to do so.

If you want stylish and durable windows and doors from a supplier you can trust, then call Rockman Windows and Doors to schedule a consultation or visit our showroom.