Rockman Windows & Doors uses GuildQuality, an independent, unbiased customer surveying company specifically dedicated to the construction industry. The questions help us improve the way we do business, deliver better customers experiences, expand product offerings, and most importantly maintain the extremely high level of service our customers receive from us everyday. The only way we can get even better is by understanding how we look through our customers eyes.
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Rockman- was a pleasure to work with on a very complicated project where a firm with lesser skills and resources would have struggled… I have attached a picture because it is worth 1000 words… Making those big windows work was no joke…”
Jason, Dave and the team at Rockman Window and Doors are top notch! They welcomed me into their showroom, safely during a pandemic and while they were undergoing a move, and shared the beautiful products they offered. They helped me make a selection (a sliding door) that made sense for my design and my budget. Dave came out to our site the very next day to confirm the measurements and spoke with our contractor about the installation. All in all a wonderful experience.”
Rockman Windows and Doors were a great help in my project for new double entry french doors. Bob Shulman was my first point of contact and he was excellent in corresponding with me and assisting me throughout the process. The entire team at Rockman was courteous and professional from the beginning through to delivery. I would definitely recommend Rockman Windows and Doors.”
To anyone considering working with Rockman Windows And Doors. My relationship with them dates back to 2016 when I first met Jason and visited his showroom. Our Architect made the original introduction. At the time I also met with representatives from Anderson and Marvin but felt the connection I made with Jason and his team was a stronger one. Coupled with the look and feel of the Weather Shield Modern Product we made the decision to move forward with Rockman. “
Rockman consistently delivers exceptional results to our architectural clients throughout the Hudson Valley. Their knowledge of window and door products is deep and extensive, and their delivery and service record is second to none. Ashokan Architecture highly recommends Rockman Millwork to all who are planning new construction and renovation projects, both commercial and residential.”
From the very beginning of the selection process, Jason and Carl were extremely helpful in meeting with us and answering the many questions we had about the product. Also, although the ordering process was a little more involved then I was used to, they had the patience I needed from them to make sure we had the order specifications 100% accurate. Carl also was on the job when the windows were delivered to make sure everything went well. We are very happy with the quality of the product, and I am personally looking forward to working with Carl & Jason on future projects.”
Very pleased with the quality of the product that I have specified on several jobs now. I did appreciate the installer/ supplier aspect of the business when Donnie was on staff. Having the actual installer also be familiar with the construction site and the product made measurement issues much more streamlined and reliable. The service end of any vendor we specify is at the top of the list of evaluations on awarding contracts.”
Everything about working with this company was perfect.”
I specify product for my clients as well as my own projects from Rockman.”
High quality specialty products such as columns are available with knowledgeable staff to help coordinate.”
They also have good valued relationships with their manufacturers that proved really beneficial to our project. They are the only professionals I would trust for Windows & Doors, the results are outstanding and still within budget, not sure how they did it but we are ecstatic!”
Rockman Millwork is an exceptional team, amazing staff and wonderful lines. Thank you – Bob and Jason, for always delivering excellent service and superior products.”
Rockman is an excellent company to work with. They have a good range of products that they are very knowledgeable about and they are always responsive in communications.”
I was very pleased with Rockman Millwork, and would highly recommend this company to anyone looking for windows and doors. They carry high quality brands that are reasonably priced. As important, the personal attention that was given to my order was topnotch. It was taken care of from start to finish in an efficient, friendly and professional manner. Any issues I had were taken care of promptly. I have nothing to say but good things about this company.”
We ordered fixed, double hung, casements and sliding glass doors from Jason at Rockman made by Lepage. We had one issue with the fixed windows and Jason immediately had the windows brought back to their shop, fixed and delivered back to us. Excellent operation, fair pricing and great service. Would definitely do business with them again.”
I worked with Rockman Millwork on several projects, and I find them to be extremely proactive and helpful to work with. Jason is willing to learn about new technologies and is eager to stay relevant and competitive in a quickly changing market. Problems always arise in projects, so the test is how well a representative responds. Jason and Rockman Millwork have always worked hard to resolve problems and make them go away. The follow-up and attention to detail are what really sets them apart from their competition.”
My professional experience with Rockman Millwork Windows & Doors has been anything but positive. They provide estimates in a timely and efficient manner and offer a variety of solutions to meet design criteria and budget.”
Our Engineering firm has used Rockman Millwork to obtain several proposals and has hired them for projects. They are very professional, efficient and thorough. They came with samples and quotes within days of our requesting.”
I am an architect and owner of NcC Studio Architecture. I have specified windows and doors from Rockman Milwork for several jobs. They provide excellent service and pricing. They back up everything they sell 100% and respond immediately if there is a problem or issue regarding any aspect of the product (typically LePage Windows and Doors). I always write them into my specification as the preferred retailer because I know they can be counted on.”
NcC Studio Architecture
Customer service has been phenomenal. The staff is intelligent and willing/eager to get the job completed professionally and timely. Jason was willing to work with us to to find the right product. If there are ever any issues, Jason is always there to help figure it out. From shop drawings to window selection, this team can handle it all.”
Recently worked with Rockman to address a warranty issue for a past customer. The matter was resolved smoothly with no fuss.”
Bill Knight was very helpful in working with me to obtain all the information on my 2 seal failures. Once he received the info he communicated with Weathshield to get them to complete the warranty on the 2 pieces of glass. He then continue to communicate with me on status and as of today I have the pieces of glass to be installed at my house.”
This company produces excellent beautiful product and their service is excellent.. it’s a pleasure working with everyone.. responsive, timely and pleasant !! they stand behind their products not to mention high end quality at reasonable prices!!”
Rockman’s staff was both knowledgeable and very patient as we selected which windows would work best for our home renovation. They worked closely with our architect and contractor to provide a good finished product. I would use them again if I renovated another home.”
Rockman Millwork is the best window and door company I have ever dealt with. I’ve been building and renovating high end homes for 35 yrs now and they have covered my needs for half that time better than any company I used before them. They know how to communicate and pay attention to details. They get the order right.”
My experience with Rockman has been nothing but positive. They’ve been very attentive and responsive to any issue. That’s the reason I keep coming back to Rockman.”