Windows That Set Us Apart From The Competition

June 26, 2022

Processes That Set Us Apart From The Competition In East Hampton, NY

We Specialize In Built-To-Order Masterpieces For Each Customer’s Home With VIP Treatment

Your East Hampton, NY, home is something you take pride in, and you want to ensure it looks its best all the time. One fantastic investment you can make to add to its beauty is luxury windows and doors that are custom-fit specifically to it. With all the options for window suppliers in the area, don’t waste your time on less-than-perfect service.

Here at Rockman Windows & Doors, we pride ourselves on partnering with only the best, highest-rated luxury window brands and door brands for our customers. We top that off with meticulous processes that leave no room for mistakes. Here’s everything you need to know about what sets us apart from the competition.

We Only Offer Elite Products That Exceed Our Strict Requirements And Standards

While many companies rely on cookie-cutter designer windows and doors that come off an assembly line, we choose to use unique options instead. The brands we partner with have true artisans craft their windows and doors in-house based on each order we send them. These artisans are highly trained and specialized in creating true masterpieces for every customer.

For example, LePage Millwork has all its artisans trained in the art of wooden window-making in the style of the masters. However, they have fused their practices with modern technology and machinery to make the process more efficient, and the result is perfection. 

LePage windows and doors are a cut above the rest because of the detail and effort put into the design and manufacturing of each one. The same can be said about all the innovative elite brands we offer our clients.

Our Process Is Meticulously Organized

One of the primary reasons we stand out from the competition is the meticulous process we have established that ensures your order is handled smoothly from the first contact to the delivery. 

There’s a dedicated person in charge of each aspect of your order, guaranteeing it gets handled with the utmost professionalism. From the quote wizard who handles every proposal with amazing accuracy starting the process on the right foot, and detail to the project manager who will guide you and your team through the ordering process and even be present at the time of delivery, you’re in excellent hands.

We leave no stone unturned to guarantee a flawless experience. Each member of the team works together to get the job done right the first time.

We Offer Our Customers The VIP Treatment On Every Order

When you order windows from Rockman Windows & Doors, you’re not simply a customer to us – you’re a partner. We strive to forge a meaningful and long-lasting relationship with you.

A minor mistake in the order process can set you back months and thousands of dollars, which is why we are so careful with every step to triple check everything. Our project managers and order management team are experts in their fields who will ensure this never happens to you.

You will have a smooth experience with the best treatment from start to finish with precision guidance from our industry gurus. 

We also care wholeheartedly about your success and professional development as our trade partner. We have an architectural development team devoted to assisting architects on custom home projects. Because of the knowledge this team has, we are able to help you avoid catastrophes before they have a chance to occur. While our Project Managers work in concert assisting the custom home builders that are juggling many aspects of a complicated project, we are your safety net.

Our service and dedication don’t end with the order. We also offer premium after-delivery services that encompass troubleshooting any manufacturing or installation problem. We’ll even complete your warranty paperwork and stay in close contact with the manufacturer.

We’re the only company that hires an independent inspector for every order to complete a thorough inspection of the product and installation immediately after the orders are installed. Doing this ensures that everything is operating properly and there is no visible damage or manufacturing defects. This inspection will protect all parties for the product’s life and validate the warranty’s status for any future claims.

Don’t Settle For A “Just OK” Window Or Door Design For Your East Hampton, NY, Home

Get the window or door design and style you deserve for your East Hampton, NY, home from a company that sets itself apart from the competition.

Here at Rockman Windows & Doors, we follow a strict set of core values that make us who we are – the best window and door supplier in the area. We stand for personal accountability, reliability, and integrity.

Call us today at (914) 909-9430 to request a consultation.

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